We Clean Carpet of Minneapolis
Reviews and Complaints
Terrible!!!
They ripped us off. And we are veterans.
- Thought the guy and his wife were decent enough
- Quality of service and price
- Cleaning was not effective
- Felt swindled
Preferred solution: Full refund
Employee stoled my IPhone Watch
Thief
Horrible horrible. Horrible
Did not did a good job
Very happy. Quick and professional
PISSED OFF CUSTOMER
I thought I contacted Desert Carpet Cleaners but we clean carpets is who showed up charged me $200 and to clean my carpet, sofas, and mattress. Something told me to use my bissel shampooer and go over my carpet and when I did I still found a great amount of dirt in the caret.
They also ruined a $1100 dollar mattress and when I reported it saying that and that the carpet was dirty they said they would call me to come out and take a look 1 week later and i still haven't heard from them. I've called every day and they still refuse to return my calls.
DO NOT TRUST WE CLEAN CARPETS THEY ARE A RIP OFF... 0 stars in my book.
- That they ripped me off i didnt get what i paid for
Preferred solution: Full refund
Dishonest, rip off, horrible job
- Worst customer experience i have ever had
- Work and dishonest
- Cleaning was not effective
Preferred solution: Price reduction
Upset customer
Mennisota expired tags no vehicle regristration
Dishonest -- Vastly Misrepresent Costs/Terms on Phone,
After advertising (and confirming on the phone) that they would clean three rooms for $50 (extra charge for sanitizing) the "Green Clean Institute" group they sent out said they would not clean the house in question without also sanitizing it and that they had a minimum charge of $200 for just coming out--even if they did nothing! This group deserves less than one star!
They deserve to be in jail!
DO NOT DO BUSINESS WITH THIS COMPANY who goes under different names in different localities.
This particular rip-off was in Menifee, CA. The consistent number is 855-831-****.
Preferred solution: Price reduction
Unprofessional
I tried them once before.
I've tried them once before now I understand why I didn't go back when they were running a special I spoke with someone on Monday about someone coming out to clean my furniture I made the appointment the price$89 but when he arrived it was quoted $130.59 so of course I turned it down he went out to call his dispatch dispatch call me we talk about the price it actually came out to be $94 with that being said I still got cheated on my furniture getting clean and I would not recommend we clean carpet to anyone else I still have stains on my furniture which I did explain to them that I didn't know where one staying came from on my furniture but the arms of my furniture the cushion of my furniture still has stains on it I smell no deodorizer of any sort so it leads me to believe that when you don't pay the price if they ask you they wind up using water and another solution something I still don't smell or just two bottles with water in them not very happy won't be referring and will not be going back very dissatisfied with their services.
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Verified Reviewer | San Antonio, TexasCROOKS! Horrible
I contacted this company to clean my sofa within 12 hours of the accident. The tech immediately upcharged me from the original quote of $80 TO $125, AND HAD ME AUTHORIZE ON vISA BEFORE HE TRIED TO CLEAN.
He left the sofa filthy and apologized for being unable to clean it.
I hired this company because they say on the website "we will get your carpet or upholstery clean or your job is FREE!"
The tech took photos of the sofa before and after so his manager could see for himself how filthy it still was.
After numerous calls within 24 hours, I finally got a callback.
Guy stated the stains were permanent and not covered by the guarantee. Refused to correct in any way, was rude and threatened to sue ME.
The stains NOW are "permanent" since they were steamed in.
Must now reupholster the sofa.
- Upcharged
- Rude & dishonest
- Guarantee not honored
Preferred solution: Full refund
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Bad carpet cleaning ever, try to overcharge me, The cleaning guy was very unprofessional and rude