We Clean Carpet of Minneapolis
We Clean Carpet of Minneapolis Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
We Clean Carpet of Minneapolis has 1.4 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Less than zero, Thought the guy and his wife were decent enough, Great service from nick truck 1.
Cons: Sloppy workmanship, Price quoted when appt made was not what was charged, Quality of service and price.Recent recommendations regarding this business are as follows: "Stay away from them!", "Run fast", "Spend your hard earned money with a different company", "In Minneapolis twin cities metro request Nick truck 1".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
We Clean Carpet of Minneapolis has 1.4 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Less than zero, Thought the guy and his wife were decent enough, Great service from nick truck 1.
Cons: Sloppy workmanship, Price quoted when appt made was not what was charged, Quality of service and price.Recent recommendations regarding this business are as follows: "Stay away from them!", "Run fast", "Spend your hard earned money with a different company", "In Minneapolis twin cities metro request Nick truck 1".
Most users ask We Clean Carpet of Minneapolis for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerABSOLUTELY A FRAUD!
ABSOLUTELY A FRAUD!!! They try to swindle you in believing they can get your carpet cleaned with their great products and up charges for less then 30 minutes of actual carpet cleaning!!
Look at this! 5 hours after we had our dining room cleaned. Still smells like urine and all those stains!!! For $226!!!
Tried to contact a manager for unsatisfied service and they just send out the same tec to re do the work!! Everything is a lie. No you can not get your money back like the website states for unsatisfied job!!! Be careful!!!
They pre-tray to be the best!!! Which is not true! I have recordings and video! I suggest you find somewhere else to go.
Dont be another victim. They charge ridiculous prices for *** work!!
- Whole experience
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWORST CUSTOMER SERVICE AND PRODUCT EVER
- Total waste of time and money
Preferred solution: Apology
User's recommendation: Stay away from them!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Paul, MinnesotaVery Disappointed- BUYER BEWARE
We were told the none of the water solution from the carpets would get on the hardwood floors but when the guy left each bedroom to go out into the main area to move the machine around he walked around in wet socks all over and whatever chemicals were used has damaged my wood floors. When I damp mop you can see his sock prints all over the floor and I have pictures to prove it.
Also turns out that the price they tell you on the phone - isnt the real price - ends up being over double so of course after seeing all these reviews that talk about that I realize that is just a big scam. Maybe some of the workers that work for this company actually care about what they do but the guy that they sent to do our carpet was absolutely somebody you definitely wont even want in your home cleaning anything - we were moving everything into our house four days later so were kind of stuck in a hard place - we shouldve just told the guy to leave.
- On time
- Price quoted when appt made was not what was charged
- Sloppy workmanship
Preferred solution: I’m really at a loss with this My hardwood floors need to be redone because of the solution damage to them . A full refund would be helpful to apply to the cost of the that
User's recommendation: Spend your hard earned money with a different company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Southampton, PennsylvaniaDamaged my property and refuse to pay for repairs.
- Less than zero
- That they ripped me off i didnt get what i paid for
- Felt swindled
- Quality of service and price
Preferred solution: Pay for repairs to my property and refund my money for carpet cleaning.
User's recommendation: Run fast
Good service
I called and got a quote of $130 to clean my 5 piece sectional sofa. Nick in truck one showed up on time however gave me a few different prices we were able to settle on a price but it ended up being more than double.
My first reaction was to send him away he explained to me the prices and prices and I reluctantly agreed. I have to say the reviews had me on edge but I seen this man do a darn good job working hard the whole time he really did an excellent job and took his time. It ended up being worth it my sofa is big and on the expensive side and it was pretty fithy he brought it back to life. I was amazed at this guy's work ethic and energy he did a great job.
I was a bit hesitant he's a great salesman no doubt but he is respectful hardworking and professional. This sofa looks great he cleared out and cleaned up after himself I would absolutely recommend this guy ask for truck 1 the nationwide reviews don't do this company justice but seriously I am surprised and satisfied no buyers remorse no complaints thanks truck 1/Nick
Well worth the money.
SHM612MPLS*MN
- Great service from nick truck 1
- Hard working great energy
- Very professional
- Bit pricey paid over double the estimate
User's recommendation: In Minneapolis twin cities metro request Nick truck 1
NIGHTMARE
- Poor service will need carpet clean by a real company
Preferred solution: Full refund
Unethical/ dishonest
DONT USE THIS COMPANY!!
Reading all of the reviews I wish I knew then what I know now! Waste of TIME!!!!
Absolutely unacceptable! My fiancé scheduled an appointment with them at 3 pm! It is now 10 after 6 pm and not a word from them! He has called several times to leave a voicemail.
We haven’t received any communication from this company whatsoever. Based on the reviews on here I see we are not the only ones who have been stood up. They are the most unprofessional cleaning company I have ever heard of! I am more than happy to take my business elsewhere.
This is why I personally prefer to go by word of mouth when using companies for the first time. We are new to the area and this company seemed like the way to go.. boy were we wrong! I am so glad we did not pay upfront.
I read a review where a woman stated she needed her carpets cleaned for a house viewing and she was stood up by these so called cleaners.
I hate to hear that! We are DONE!
Don’t do it!!!
- Work and dishonest
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Animas, New MexicoBAIT AND SWITCH FRAUD COMPANY
- Less than zero
- Less than zero
Preferred solution: Full refund
False advertising
- Sloppy workmanship
- Felt swindled
- Guarantee not honored
Preferred solution: Full refund
Never let them in your home
Don't Use thee People
- Technician was nice
- Did not clean the carpets at all inferior cleaning products
- Cleaning was not effective
Preferred solution: Let the company propose a solution
HORRIBLE SERVICE!!!!!
Preferred solution: Full refund
Spammer Calling
Terrible
- Thought the guy and his wife were decent enough
- Sloppy workmanship
- Not cleaned
- Upcharged
Preferred solution: Full refund
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I wished I had read your post before I allowed these people into my place. First of all the driver was 30 mins late for the appointment...
smelled like he drank his breakfast and lunch...talked mostly about his past careers and what his future career hopes were. Then to top it off... the old bait and switch was in full effect. They said the one room that I had would be $49.50...
the apartment was new and the traffic areas pretty clean... they wanted to charge me an additional $50.00 to do a “deep clean” for one 12’ x 12’ room not including the closet. I told him absolutely not. These people are terrible.
When I tried calling the office back ... I got the same as you.... they hung up on me 4 times.
Koo-Koo for Coco Puffs. Never again.